Thanks so much, KandL! What a compliment!! We try to make every tour enjoyable and memorable for our guests. We do it well sometime, and we fail sometime though. Your words encourage us a lot! We would of course love to work for you again soon!

In Japan, there is a law for service dog acceptability and, by its definition, only a vision aid dog, a hearing aid dog and a physical support dog are the service dog. All other kinds of dogs are not recognized as service dog regardless of the foreign situation. Majority of hotels/transports/museums, etc follows this definition.
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You may ask for accessible vehicle with a driver through the below organization. I have no knowledge of their service/quality, nor they could respond to you in English. https://www.osaka-fukushitaxi.com/
Just have found this but I have no knowledge of their service scope/quality. https://www.angelo-services.com/taking-angelo-caretaxi

If the…

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Hi, we can rent a hoist in Tokyo 23 Wards. Depending on the situation, we may deliver one to hotels outside of Tokyo.
As Josh mentioned hoist usability needs to be checked before we answer we can deliver it or not to the hotel. If you need further information, please send us mail at info@ohayotravel.com.
Thanks for mentioning us, Josh.

@alliejay thank you for the comment. I appreciate it. @inaki we would be glad to hear your travel wishes and supporting needs. We are connected now.