• Hello. We are visiting Tokyo right now. Last night when we arrived to Haneda Airport, my sister’s ottobock b400 wheelchair didn’t work. Probably in plane something happened to her wheelchair. Do you know somewhere we can get help for wheelchair repair?

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    • We couldn’t go to our planned hotel and we had to stay in a hotel in the Haneda Airport. Now we have to find out what to do. We rent a non-powered, normal wheelchair for now. Ottobock japan is not helping about repair or anything else. Airport also don’t help.

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    • I think if you don’t mind costing some money, one place will be helpful. さいとう工房 (Saito koubo, means Saito workshop). They are experts for repairing wheelchairs. But they need appointment, or check the time schedule with them by phone… ). Do you interested in it?

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