I am SO upset about this. That is a violation of your right to travel with dignity and comfort. I will follow up with my contact.

Did you get a call back from ANA?

My contact said he will follow up but all airlines should comply with international standards such as those set by ICAO.

He asked me to tell him what happens with your phone call tomorrow (I guess he doesn’t want to do too much following up if the call you get tomorrow from ANA says “nevermind, its ok!”)

I’ve flown a few times this year.. even to smaller airports…

I have some contacts at the ministry of transport. Will ask there for a reason (though, don’t expect a change!)