I am not sure if Eagle Hoist is a brand or the name of the style of hoist.  Essentially it is a skinny hoist  where the person is in a sling with 2 supports, 1 in front and 1 behind.  The hoist stays in the aisle and lifts the person to the side.  Here is some pictures of one in action on a website I… Read more

Hi, Did you hire the scooter in France? Had your mother used one previously. I will be taking my mother in 2020 for her 80th birthday, she normally uses a walker, but perhaps hiring a scooter would be useful especially with jetlag and general fatigue.

One major thing that may need to be addressed prior to the Games is the lack of Eagle Hoist to assist passengers out of plane seats and into aisle wheelchair at Narita Airport.  The manual lifting was quite a shock, and far from ideal. The staff were obviously very professional and there was no incident.  however it would be better to minimise… Read more

I agree with an earlier commentor, people seemed ready to help all the time. We were amazed.  However the whole time we kept saying how are they going to do 2020.  Everyday we saw something that would make us ask that question.

We didn’t notice issues with being stuck in a line up for the elevator, however we tried to time our trips to steer… Read more