I just discovered this YouTube video this morning which shows the accessibility on the Metro service in my hometown: https://www.youtube.com/watch?v=u5io392p6l0&t=339s
I had no idea that you can actually have a member of staff accompany you on your journey to ensure that the ramp is available at your destination. This video also made me feel quite homesick!
For further information about accessibility on the Tyne and Wear Metro, you can visit this web page: https://www.nexus.org.uk/metro/looking-after-our-customers/access-all
alliejay, Patty and 4 others2 Comments-
Great to see this and thanks for sharing. It reflects the difference that a service adjustment can make for people who may need assistance which could be all of us at any time. Such an initiative does so much, it gives confidence and enables people, as well as empowering them to be able to travel independently or with friends and family.
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I love that it is from our POV
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