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  • Puerto Vallarta — Seeking Recommendations!

    Hey everyone! I’m in the early planning stages of my first-ever trip to Puerto Vallarta (December 2026 / New Year’s!) and I’d love to tap into this community’s collective wisdom.

    I use a Permobil F5 power wheelchair and I’ve been around the block a few times — I’ve rolled through parts of Europe, Southeast Asia, and the Middle East — so I’m…

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    Geordie Travels
    3 Comments
    • Check out RIU resorts or Palace resorts.

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    • Thank you to everyone who commented and reached out privately. I truly appreciate the support! Unfortunately, I haven’t been able to find an airline that can accommodate my wheelchair crate for the short flight, as it’s too large for aircraft like the 737 and Airbus 200 series. So for now, I’m back to the drawing…

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    • JAL

      What’s the best way to confirm that Japan Airlines has my special assistance request? I booked through Alaska Airlines originally. I have used the online chat twice. I submitted an online special assistance form and someone called me from a California number, but when I call JAL at its US number, it often just drops. I’m trying to travel with…

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      • I agree! I’ve been unable to get a hold of anyone from JAL. I submitted my request for special assistance and my booking says the request is registered but I always like to confirm things by phone especially as it gets closer to flight date but it has been impossible to connect by phone. I am perpetually on hold (I timed it at over an hour one…

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      • Castleboston (edited)

        I was able to get an email address when I asked Google Gemini (AI). It even drafted an email template for me. The email didn’t bounce back so I hope it’s legit. I sent it yesterday so I haven’t heard back.
        Here’s the email – [email protected]
        Here’s the webpage to request assistance in case you haven’t done this…

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    • Technical Problem with my Power wheelchair

      I need help. My power wheelchair, from Alber e-motio M25 are broken, and I urgently need a repair. I can’t reach Alber in Tokyo. I’m stuck in my hotel in Tokyo and can’t use my power wheelchair anymore.

      I urgently need someone who can repair my wheelchair.

      Does anyone know of a wheelchair repair service?

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      • Hi Mari.

        I just asked AI and it has come up with this:

        Good news — there are Tokyo-based repair options that handle specialized power‑assist wheels like the Alber e‑motion. The most reliable match from current data is a highly rated medical mobility workshop in Sumida, plus I can guide you on how to get official Alber support in Japan.

        🔧…

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      • 03 3984 1345

        This is phone number of maker.

        Have you ever contact here?

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    • Onsen/Pools in Japan AND Universal Studios Tokyo

      Hi

      I am the beginning of planning a trip to Japan in October. I am a MWC user and able to ambulate minimally (e.g. self transfer, could use a shower chair in a bath, take a few steps with solid surfaces to hold onto).

      What is the best way to search for any accessible onsens, and those that are able to be privately booked? I will be travelling…

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      • Hello, I can help you.

        But what is MWC?

        Thank you.

        Tak

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      • First of all onsen will be difficult. In general they are always separated between men and women in the main baths so your only option would be an onsen that has what would be called a private bath or sometimes a family bath. That is one you borrow and you’re the only ones in there. However you’ll need to make sure it will be accessible as… Read more

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    • Shower Commode

      Hi

      is it possible to rent a bathroom commode that goes over a toilet or is it best to bring our own travel one ?

      Thanks all

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      Josh Grisdale
      2 Comments
      • Just to confirm, by commode, do you mean one with wheels and a hole in the seat for using the toilet as well? (sorry for being direct!) Or a shower chair?

        Most hotels have a shower chair* so that should be fine. However, for a commode with toilet functionality, the hotels ones and rental companies generally don’t rent them for hygienic reasons.…

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        • Basically no, they don’t rent. I ordered a basic one from Amazon JP for 17,000 yen ($160 Canadian) and shipped to my wife’s sister place, but you can have it shipped to a Hotel, just need address. You’ll have to enter in the Japanese postal code (7 digits- 000-0000) or Amazon will default to what can be shipped to your country.

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