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what if ... damaged wheelchair
Hi everybody,
I was just asking myself about a situation that may happen, after my last problem flying with Air France last year.
What can I do if my electric wheelchair is damaged during the flight from Paris to Tokyo, and I find my wheelchair not working when I get it back after the flight ?
Do you know if there is any procedure or service I…
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Greetings,
I had that happen with Westjet. The airline is responsible, so it is important not to leave the airport until everything is rectified to your satisfaction. Sidenote, I actually had one of their mechanics try to argue that it must have not worked when we boarded the plane, because they could not have damaged it. [Sir, how do you think…
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Permobil have an office in Tokyo. From my experience, it is a user-first company and would be happy to help users who are stuck overseas and need help with their chair if they have staff available. Contact page just in case you need it, but hopefully you don’t! https://www.permobil.com/ja-jp/連絡先
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Charging scooter battery
Hi everyone, my husband uses a Luggie Scooter to get around. The specs for the battery are in the screenshot below. Can anyone help me with knowing whether I need a voltage converter for the charging unit in Japan? I’ve read the Accessible Japan page but still not sure. Thank you
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Hi, I had to check recently to see if my smart drive charger would work. I asked ChatGPT and it said:
There are two things that determine whether a charger works abroad:
1. Voltage compatibility
Japan uses 100V electricity.
Most modern mobility‑device chargers (including SmartDrive) are dual‑voltage, meaning they accept something like:
“Input:…
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@Toffee Jim very helpful thanks so much
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Hoist delivery and wheelchair accessible taxi
Hi everyone,
I’m planning my second trip to Japan from Australia. I’m a full-time wheelchair user, can’t walk, using hoist to tranfer. The first time we went to Tokyo, Kyoto and Osaka and got the hoist delivered to the hotel we stayed in each city with no issue – for some reasons I have been unable to contact that company which delivered the…
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Hello, and thank you for your post.
We can help arrange hoist (patient lift) delivery/setup and wheelchair-accessible taxi/transfer services in Japan.
To be completely honest, the Mt. Fuji area is a bit far from hoist service base, so we may not be able to provide a hoist immediately there, and the delivery/setup cost can be quite high due to…
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How about wheelchair-rental.jp?
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Accessible Onsen in Shuzenji (Shizuoka)
Hi all,
On the weekend I went to an onsen in Shuzenji (about 1-2hr from Tokyo) that I thought I would share about, called Marukyu.
The are no steps at the entrance and the cafe, restaurant, and lounge. There is an elevator big enough for a wheelchair user and 1-2 people.
It has one accessible room that has a private bath in the room on the…
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Workshops & crafting suggestions
Hello everyone!
I am an ambulatory wheelchair user looking for things to do in Tokyo. Do you have any suggestions for accessible workshops or crafting activities? Things like knife making, cloth painting, etc. Thus far, I have been contacting places individually, with limited success. I saw one post about activities near Haneda in this forum, but…
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Can it be a little outside of Tokyo? This place in Hakone is accessible: https://www.accessible-japan.com/places/japan/kanagawa-1/hakone/attractions/hakone-maruyama-bussan-and-karakuri-museum/
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A friend of mine just shared with me that they made chopsticks in Tokyo… not sure if this interests you.
We are going in March & will probably do this.
https://www.getyourguide.com/en-au/tokyo-l193/tokyo-shinjuku-chopstick-making-class-t994675/
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