Hi

I recently stayed at the Hilton Shinjuku and for me the mattress was great and the pillows were beautiful and soft

They also offered me a fully universal room but I don’t know how many they have.  I loved the attention to detail though. A fully disabled toilet in the lobby and the shuttle bus to Shinjuku Station was great. They lifted my… Read more

My son says they are putting in an elevator as there are signs

He said the roof is sloped and dangerous for disabled people

Not sure when it will be finished though

Deborah

Hi there

My son works in this building so obviously we did go there, he was excited to show me where he works of course but we went at night and it was a bit late, the gift shops and museum were closed ☹️

Beautiful views at night so worth the visit

I didn’t know about the stairs so I will discuss this with my son and he may be able to contact… Read more

Hi Kat

i just posted my story on the forum

i only got back on Monday this week

Definitely book a wheelchair, I had 1 delivered to the hotel and my son met with the man.  If you need the contact information let me know.  My son lives in Tokyo and he may be able to write the email to organise delivery to your hotel. The man just needs cash on… Read more