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  • Fuji Excursion Limited Express Train

    Hello! My husband I will be traveling from Shinjuku Station to Kawaguchiko in February. We are hoping to take the FUJI EXCURSION limited express train. I haven’t found a way to reserve a wheelchair accessible seat for this train online. We are located in Canada. Does anyone have experience with taking this train, and reserving…

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    • If you are leaving from Shinjuku you will use the Fuji Kaiju that goes to Mt Fuji/Kawaguchiko.

      As for buying them, in theory you can buy them through eki-net.com but I’m not sure you can select the accessible seat there. (I tried to quickly check but you needed an account and my login for the Japanese version didn’t work for some reason..)

      You…

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      • As Josh mentioned, you can make your reservation at ticket window or online. Honestly speaking, the process to book wheelchair seats at Eki-Net is cumbersome, especially wheelchair travelers. At this point, online reservation is available for tickets for FUJI EXCURSION until February 25th, but as long as I’ve tried, seats including…

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      • Car or Train

        Hi, I’ve just joined this group. I hope to travel to Japan with my husband and two other adults in first two weeks of April which I know is a busy time. My husband uses a foldable scooter (that we currently fit in the boot of a car). We hope to visit Tokyo, Hacone, Nagoya, Kyoto, Osaka, Hiroshima, and then back to Tokyo. What are your thoughts…

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        • I should add that my husband can walk but not long distances. I can fold the scooter and wheel it around

          • We (3 adults, 1 in foldable wheelchair) navigated just fine via train & sometimes taxi in Tokyo, Kyoto and Matsumoto (smaller city than the ones you mention), the big cities are especially easy with dedicated zones where it’s easy to roll on/off trains. All normal taxis were able to load our folded wheelchair (usually with bungee in the…

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        • Booking Shinkansen as a wheelchair user

          I know that I have to reserve a wheelchair seat on the Shinkansen (bullet train). I’m planning to do this to go between Tokyo and Kyoto. I’ve read that since there are many trains with many seats one can just book at the station. Since we are flexibile about departure times, I’m leaning towards doing this so that we don’t arrive at the…

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          • Book. Whilst there’s plenty of trains there are only a few wheelchair seats per train and everyone else reserves them. You need to turn up 30 minutes before your train which departs on the second at it’s scheduled time. Trying to get a ticket on the day might mean sitting around for the whole day which is a waste of time. You will also pay…

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            • Good morning.☺️

              I recommend that you get your Shinkansen tickets in advance. Go to “Midori-no-madoguci” a few days before the day you want to board the Shinkansen, on a day when your schedule is relatively flexible. Every Shinkansen train has wheelchair-accessible seats. The train you want to board may be booked. But don’t worry. There’s a…

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          • Cultural activity

            Looking for an wheelchair-friendly Japanese calligraphy workshop in Tokyo.

            Thank you for your help

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            Marie-Odile and Tak
            1 Comment
          • Transportation and tour guides

            I have reached out to the tour operators that are listed on the Accessible Japan website and I haven’t been able to get much response. I’m looking for transportation. I am currently in the process of getting one quote that I started last night and waiting on hearing a back about that, but I also would like to know if anyone has any experience…

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            unestel and Tak
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            • Transportation services:

              1) BridgeMAIT https://www.bridgemait.com/en/

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            • Hi Bre

              Can I ask when you sent your requests to the operators? Did you use the form or go to their websites directly? We (I run Accessible Japan and tabifolk) had a server issue a few weeks ago and emails didn’t get sent. This may have been when you sent your request…

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