A friend from Inside Japan Tours says that:

The Gate Hotel Kaminarimon have Simmons mattresses, as do the deluxe rooms at the Keio Plaza Hotel, also theTokyo station hotel and Mercure Tokyo Ginza too.

Simmons mattresses generally are softer than others.

A Facebook user suggested:

MyStays, Mets, Daiwa Roynet, Tokyu Stay are okay. APA also. Sotetsu Fresa as well.

Also, you may want to bring a travel yoga mat (https://amzn.to/2RvYAjC) with you?  Not sure if it would help, but it may!

Hi,

Hopefully @melanie_lmt can share about the height, but yes hard beds are very common here.  There was a thread on Trip Advisor about this and one suggestion was The Prince Group hotels.  They are a chain and I’m pretty sure they all have an accessible room.

• http://www.princehotels.com/find-a-hotel/

As for the ones @melanie_lmt… Read more

Hi Kat,

Thank you for your post!

I cannot speak to difficulties about luggage and pushing a wheelchair, but I think @melanie_lmt can address this.

The JR Pass is worth it if you plan on using the bullet train (shinkansen) at all.  So, if you go from Niseko to Osaka by plane and only stay in Osaka, it may not be worth it.  However, if you plan… Read more