Keio Plaza Hotel vs Hilton Tokyo

  • Keio Plaza Hotel vs Hilton Tokyo

    Posted by LandK on July 12, 2024 at 8:36 am

    My wife, who will be using a manual wheelchair, and I will be traveling to Tokyo later in the year. We are debating between mobility rooms with a Junior Suite at Keio Plaza Hotel or a premium King at Hilton Tokyo. Does anyone have experience with either of these hotels or room types at these hotels? Thanks!

    KandL replied 2 weeks, 5 days ago 5 Members · 9 Replies
  • 9 Replies
  • Mak

    Member
    July 12, 2024 at 9:15 am

    Hi, If your wife requires a walk-in shower, then the Keio Hotel has the only TRUE, walk-in shower, we have been able to find in a hotel in Tokyo city, to give the person in a wheelchair their independence and privacy.

    My son is confined to a wheelchair but able to transfer and does not require assistance to shower. He is travelling to Tokyo and now Osaka this October 2024.

    We began his travel plans at the beginning of the year, not realising how difficult it would be to find a TRUE walk-in bathroom in hotel’s in Japan.

    We did not consider ourselves nieve as we had travelled previously in 2015 but my son was younger and lighter in weight and Japan had not opened itself up to tourism. The accessible bathrooms in hotel’s then were not true walk-in, but our son was prepared to accept help then.

    The Keio Hotel is top of the range in price. My son cannot have a shower and then try and go to the toilet, with everything wet from showering, as he is unable to dry anything himself.

    This trip he will be using a portable electric wheelchair instead of his usual manual wheelchair, so safety is an issue.

    In the Keio Hotel room the toilet is separate to the shower, so it does not get wet.

    We are still searching for a hotel with a decent walk-in shower in Osaka. My son was booked into a hotel in the Disney park area until he found out he would be unable to access the rides at the Disney parks because he is in a wheelchair.

    Good luck with your choice, my suggestion is book sooner than later.

    We have been using a great Japanese Disability Specialist Travel agency, Ohayo Travel and working with Kuniyasu there, who I highly recommend.

    • LandK

      Member
      July 12, 2024 at 10:43 am

      Thank you for this information. She is able to self transfer to a shower chair or shower bench from her manual chair and that is how she prefers to shower. She is able to shower herself and to dry herself . We appreciate your recommendations for a travel company as well. We are only staying 5 days and are hopeful to have some day trips as well. Perhaps they will be able to assist with this.

    • MsChanChan

      Member
      July 12, 2024 at 2:18 pm

      Hi

      May I know what services you got from Ohayo ? Many thanks.

  • MsChanChan

    Member
    July 12, 2024 at 2:16 pm

    In Osaka, Inter-continental offered true roll-in shower. Room is spacious but pricey.

  • Nick

    Member
    July 12, 2024 at 4:12 pm

    We stayed at the Hilton for one night and had an accessible room The toilet had grab rails around the toilet and a walk in shower. It serviced our needs as my wife can transfer with help but must have grab rail so the room was good. Everything in the hotel is accessible.

    • MsChanChan

      Member
      July 18, 2024 at 2:16 pm

      May I know are you referring to Hilton in Shinjuku?

  • Nick

    Member
    July 24, 2024 at 11:56 pm

    Hi Sorry for the late reply. Hilton is perfect for wheelchair persons .

    • KandL

      Member
      July 30, 2024 at 11:12 am

      Thank you, Nick. Is the Hilton you are referencing in Shinjuku?

  • KandL

    Member
    January 3, 2025 at 12:50 pm

    Closing the loop on this post—We decided to stay at Hilton Tokyo in Shinjuku and we’re very happy with our choice. We had a room on the 32nd floor that was spacious enough to allow for good maneuverability without feeling cramped. The bathroom had a nice roll in shower with curtain and plenty of space, toilet was in the same room and did not get wet. There were plenty of grab bars in the shower and around the toilet as well. An added bonus was the heated toilet seat which was a surprise we found at multiple places in Tokyo—and I thought the best thing since sliced bread was heated seats and steering wheel in a car, boy was I wrong! The location was great and we were able to get around Shinjuku quite easily with great sidewalks with curb cuts. We also found that Japanese people seemed to pay much more attention and were much more aware of our wheelchair than we find happens in the United States and countries we’ve traveled to in Europe. The staff were excellent at the Hilton well. We did breakfasts there and that was a plus. We weren’t particularly impressed with the restaurants we tried in the hotel nor with the quality of food with room service but nothing that would keep us from returning. On the down side, it is pricey.

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