Japan wheelchair taxi on Go app?

  • Japan wheelchair taxi on Go app?

    Posted by travelfan0805 on August 16, 2024 at 11:42 am

    Can you call a wheelchair accessible van on the Go app in Tokyo and Kyoto? For example, on the Uber app in NYC, I’m able to specify a van with wheelchair ramp when ordering a taxi. Is this possible on the Go app in these two cities?

    Tak replied 1 month ago 5 Members · 5 Replies
  • 5 Replies
  • wilgo

    Member
    August 16, 2024 at 12:08 pm

    It’s possible.
    https://support.go.goinc.jp/hc/en-us/articles/25883320478745-What-is-Ride-Preferences

    But it’s not perfect options because of wheelchair specifications and driver’s skills to set up ramp. Additionally taxies would be Japan Taxi, not Van type vehicle in most cases.
    https://global.toyota/en/jpntaxi/

  • Josh Grisdale

    Concierge
    August 16, 2024 at 1:07 pm

    Yes, as @wilgo said, it is possible… and the skills may be not fully up to par with some drivers. You could also be sure to check the height of your wheelchair/yourself as, for example, I need to remove my headrest to fit in the door and I need to face sideways which means only one other passenger can ride with me.

    This video might be good to watch: https://www.youtube.com/watch?v=OjsnGwuit7I

    You can generally get one to come in Tokyo, but in some parts of Kyoto you might get “no cars available”…

  • Tak

    Member
    August 16, 2024 at 1:28 pm

    Hello. In Japan it is difficult to book such a taxi using the GO app. You have to find a taxi company like me. If you want, I can help you.

    Regards.

    Tak

    • butterflyqueen

      Member
      August 17, 2024 at 2:20 am

      I am interested in hearing about this. I visited Chicago and the wheelchair accessible vans there are amazing, though there is some space for driver error.

    • Tak

      Member
      August 18, 2024 at 1:50 pm

      Dear Victoria
      Hello! Any questions are welcome. I’m looking forward to hearing from you.
      Thank you.

      Tak

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