Reply To: JR Pass – Shinkansen wheelchair reserved seat
UPDATE and FINAL RESULTS : we are back from Japan, and Shinkansen booking was really much more easy than we thought. We went directly to a Shinkansen Ticket office in Tokyo Station at 9:30 AM, with the document we carefully prepared with our 4 journeys on the Shinkansen : Tokyo > Kyoto, Kyoto > Hiroshima (and back the same day), and Kyoto > Shinagawa, with departure times (and everything translated in both English and Japanese). The employee had a big smile and was very happy, he booked the 4 journeys with my wheelchair space and my wife next to me in the train in approximatively 10 minutes. Then we got immediately all the needed tickets and saved a lot of time and stress, it was done in 30 minutes at all.
I also confirm that we tried train, metro, shinkansen, bus and even ferry, and everything was really fine with almost absolutely no problem. The only stress we had was when there was a communication problem and not understood where we have to go or do not find an elevator. Everything was solved within minutes, it remains much more easier to move around in Japan even without speaking Japanese, than in Europe where everyone speaks english but where procedures and helpful mind are not so common…
