That they did not bring your wheelchair right away and you had to wait. I hear about it happening often in the UK, but never had an issue in Japan…

What do you mean?😅

Is that typical, or was this an exception?

😅 They hardly helped me get out of the plane!

Well, actually, I did protest that they did not bring my wheelchair etc., and then their supervisors came and in the end they took me until the customs, but still I had to find the next flight by myself. And they only took me that far because they did really bad job before, when they took me out of…

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So, they helped you off the flight and then you had to find your way to the next flight by yourself?