Air Canada pledged to improve accessibility, but a new Marketplace investigation reveals significant gaps remain. From limited lift equipment to inconsistent staff training, challenges for passengers with disabilities continue to impact travel experiences. With insights from Paralympian Brock Richardson and responses from former Transport Minister Pablo Rodriguez, the report uncovers areas where accessible travel still falls short.
Watch the full video here: https://www.youtube.com/watch?v=TZSbm8-_y6E
TravelLover and Josh Grisdale1 CommentAir Canada needs to take our issues seriously! Their staff, check in are not at all compassionate! Even their phone line Wheel Chair Assist are rude