Hi, I am a design student in a course about Human Factors and Inclusive Design. I am working on a project to redesign self-checkout machines at grocery stores to make them more inclusive for people in wheelchairs and those with mobility issues. I am hoping to learn about the issues people struggle with most when using the machines or why people do not use them. Is the height or distance away from the screen an issue? Would it be helpful if the screen was adjustable or moveable? Are the messages on the screen clear? I would really appreciate any feedback, comments, or suggestions. Thank you for your time!
tabifolk2 Comments
Hello,
Maybe you can post something in the general discussion forum. But be sure to add pictures and indicate which country you are referring to as those machines will likely change by country/region etc
Thank you for thinking about inclusive design!-
I’m sorry to discourage you career, but self checkouts were one of the worse things ever invented, I have mobility issue, and I won’t use one. I like a human being, with a personality, not a damn machine that 1/2 the time able bodied people need assistance with anyway.
